Olivero Plumbing Co Inc
Review Summary
Olivero Plumbing Co Inc. receives generally positive reviews, with customers praising:
- Responsiveness and Availability: Same-day service in some cases, quick responses.
- Professionalism and Expertise: Knowledgeable plumbers, efficient work, and problem-solving skills.
- Quality of Work: Clean installations, thorough work, and going the extra mile.
- Customer Service: Polite and helpful staff, especially Julie.
- Specific Services: Water heater replacements and complex problem-solving.
However, some negative feedback includes:
- Poor Customer Service: Rude interactions on the phone and unwillingness to provide certain services.
- Potential for Misdiagnosis: Suggesting unnecessary replacements.

Reviews
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(38 reviews)
Jesse Flores
After our heater refused to turn on and calling multiple local services, Olivero was kind enough to send someone the same day. Austin was quick to notice the leakage and we realized a total replacement was needed right away. They were able to schedule a replacement for the next day. We are back up and running and installation and cleanup was very professional. I highly recommend them.
Rudy Serna
We had our house plumbing replaced to copper, Dave came out to give the estimate, he's a really good down to earth our kind of guy, he knows his stuff, told us everything they would do and they even went a little more than estimated at no additional cost, his two guys Kyle and Austin came out with Dave, he showed them what is being done, he left and they got everything done so nicely, great couple of guys, Dave came back in the afternoon to help them finish up, these guys did such nice work in a timely manner, clean job,we're so happy with their work, they went the extra mile for us at no additional charge, we would Highly recommend Olivero plumbing to anyone, I don't think you'll find a better plumbing company, we heard about them from our neighbors and are really glad we called them, I'll always call on them in the future, do yourself a big favor and call Olivero for any plumbing needs
Patricia Sabado
Over the phone, the person who answered said a new water heater would be needed if there's a leak and scheduled two weeks out after the phone cut off ... actually a hard hang up while I described the PGE recommendation for a repair not replacement for a drain valve leak. Update: OP scheduled two weeks out before I clarified the recommendation from PGE. After another company replaced a part and provided maintenance, I called OP to cancel the "scheduled" appointment and you said there was nothing scheduled. Pretty clear you didn't want my business if was just a repair. When a replacement is needed, I will not return to OP. Beyond rude customer service from a recommended service provider in the area.
Jeffery Spellman
I am very pleased with the service from Olivero’s. We had a plumbing catastrophe and they were out the next morning to provide quick aid. Our plumber, Kyle, was polite and professional. Highly recommend.
Dan Leaverton
Olivero Plumbing figured out the complicated problem and solved it after three other plumbers either declined to do the job or over bid because they could not figure out what to do. It was easy to schedule the appointment, they were on time, repaired it as proposed. 5 stars for the effort.
Chris Neddersen
A residential real estate broker of 30 years experience, I have been fortunate over the years in finding helpful service providers on behalf of my clients who need work on their properties. I had a different kind of encounter today with the female who answered the phone at Olivero Plumbing. The request I had was for a diagnostic look at a commode which had backed up and flooded a vacant home, with a written estimate for repairs--not, perhaps, an ordinary service call, but not outside the scope of what a plumber could reasonably be expected to provide. After only the briefest description of of my client's needs, the Olivero rep cut me off with a terse "we don't do that" and had no suggestions where I might turn. They may well be excellent plumbers, but I won't be finding out.
cz nie
I highly recommend this company to people who need plumbing service. Twice they replaced my water heaters ( at different times and locations ) with high quality service. They gave me the same day service when I lost my second water heater in last December. Their equipment, parts, and tools are ready, so they finished the job in about 4 hours. They hauled away all the old/wasted stuff and cleaned the job site. When we got the hot water back, we were very happy! Their workers are very professional and courteous. To be specific, when they were replacing my water heater the first time, they ran into some kind of complication. However, they kept going to get the problem solved without any hesitation. They worked in the crawl space. They did extra work but did not change their estimate. They worked hard and got the job done as soon as possible. I am very much impressed by their work ethic and really appreciate their help!
Carrie Whitsett
ABOVE THE CALL OF DUTY!!! Thank you so much Julie, Bill, and David! Quick, highly knowledgeable, and direct. I will be recommending this plumbing firm to everyone. HIGHLY RECOMMEND if you have a Hot water heater issue, call them first before you buy a new unit for brand recommendation. (Rheem) is finicky and 99% of the time ALL plumbing companies will tell you to buy a different unit before they even come out to look at the problem. To start, I have no plumbing knowledge. Even if you think you can fudge your way through it with a very handy boyfriend (Jon) who has some plumbing knowledge and is very intuitively smart.... It is best to call an expert like these folks that helped us out today. My brand new hot water heater (Rheem) I bought at Home Depot and hauled up 2 flights of stairs (Jon hauled while sick) was either leaking or my connection was leaking, I had no flow pressure for my hot water and there was water filling slowly into my drip pan. I was afraid the heater would need to be completely scrapped and we would be out $700. I was out of sorts to put it frankly, and my HOA recommended I call a plumber. I called Olivero Plumbing Co,, Inc.( referred by Tom @ Val Betti Plumbing) Julie, customer service, picked up my call and I was so grateful. She is calm and centered with lightening fast response. She took down all my contact information, managed my expectations, and made me relax in a really stressful situation. Bill responded within the hour to survey the damage and David, (plumbers) came out as quickly as he could with additional parts and his assistance. They were patient, polite, knowledgeable, and fast. I felt very comfortable the whole time as they swiftly went to work to fix my unit. They answered all my questions and made the whole process a lot less painful and stressful. Not only that, but they were incredibly good about cleanup and overall concern in customer satisfaction. Again, I HIGHLY recommend for any plumbing issues. Thank you all again for all you help!